4-17-103, Showamachi, Higashi-ku Kumamoto-shi, Kumamoto, 861-2108, Japan, 8612108
10:00 ~ 18:30
We sell products at list price.
We accept payments by Paypal.
The item will be shipped within 5 days.We use EMS or FedEx via transfer company(FROM JAPAN Co.,Ltd.).
We do not accept any returns or exchanges unless the item you purchased is defective.
If you have received a defective item, please contact us including the details and picture to proof the defective item.
If the return is accepted, we will send the address to send back via email.
Please remind that shipping charges including import taxes must be paid by you. We will not refund any shipping charges or import taxes.
About our products, since they are all handmade, please note that once they become out of stock it could take a while before they are available again.
Please see here for list of terms and conditions regarding BandEC operation.